Step Change · Rate Card

Pay for outcomes,
not overhead.

Two ways to work with us. A fractional retainer when you want a full strategy, marketing and creative team on tap. Or a fixed-scope project for a defined outcome. Both are priced in units, so your money goes to the work that creates a step change, not the overhead around it.

Step Change is a strategy-led agency, creating step changes that deliver organisational growth and enterprise value.

Fixed projects & intensives Fractional retainers from $10,000 a month Priced in units you deploy All figures AUD, ex GST

Why Step Change

We've seen it, and solved it before

1,000+
successful client projects across a decade
135+
five-star Google reviews
12x
share price growth for an ASX-listed client, from about $1 to north of $12
#1
Australia's most recommended specialist strategy consultancy
“The team added value throughout the entire process, resulting in a much better outcome than what we’d asked for. It looked fantastic. Thank you Step Change.”
Cambell Holt, then Chief Customer Officer, Pacific, Mercer
“I knew when I first met the Step Change team that I was dealing with a rare breed.”
Donald McGurk, then CEO and Managing Director, Codan Limited (ASX: CDA)

Trusted across financial services, technology, property, professional services, health and wellness, energy, education and purpose-led organisations.


Support chart

The team behind the work

This is the full-service team behind your work. A deep bench across client success, creative, strategy, digital and operations, drawn on for exactly what each engagement needs.

Ashton Bishop
Chief Executive Officer
Rebecca Coote
Creative Services Director
Myles Orsler
Chief Growth Officer
Monty Noble
Executive Creative Director
Magdalena Bishop
General Manager
Client Success & Creative
Lukas Condren
Client Success Manager
Rebekka Howe
Senior Client Success Executive
George Groves
Client Success Executive
Jen Dayo
Senior Client Success Executive
Christine Capili
Client Success Executive
Creative Bench
Leo Guevara
Senior Creative
Justin Manzo
Senior Creative
Abigail Dalisay
Creative
Jowan Guides
Senior Creative
Kyra Quiñanola
Creative
AI & Digital
Alicia Lau
Digital Specialist
Strategy
Nimarta Verma
Strategy Director
Rebecca Coote
Creative Services Director
Leo Guevara
Senior Creative
Operations
Xenia Dumalanta
Executive Assistant
Samantha Agir
Operations Specialist / Strategy Executive
Nicole Anne Dy
Operations Specialist

Some people appear in more than one team, reflecting how we deploy talent across your work.


How we work with you

We shape the right engagement with you

Every engagement is scoped with you from our Strategy and Digital menus, matched to our experience and a decade of IP. So you invest in work that shifts your business, not work that just keeps it busy. Some work we always run as a fixed project. Ongoing work usually sits better in a retainer, where your commitment earns bonus units. We recommend the right structure for each piece.

Fractional retainer

Our team becomes yours

A fractional strategy, marketing and creative team for the journey from strategy to execution. Best when you have several workstreams running at once.

From $10,000 a month. Priced in units you deploy.
Fixed project

A defined outcome

One-off intensives or projects. Best when you have a set scope, deadline and budget. We pick the right piece with you from our Strategy or Digital menus.

Fixed fee. Fixed scope. Fixed outputs.

The model

Your fractional marketing department

Instead of a full in-house team, you get a strategy, marketing and creative department on tap. Draw on the exact seniority each task needs, only when you need it, through a monthly pool of units, and never pay for a fixed team sitting idle.

1 unit = $99
Every resource is priced in units, not by the hour. You hold a monthly pool and spend it across these seven levels of seniority, wherever the work needs it.
Execution
Creative, Content, Client Success, Social Media, and more.
1unit =$99
Senior Execution
Creative, Content, Client Success, Video, Digital & AI, Campaign, and more.
2units =$198
Manager
Creative, Content, Client Success, Video, Digital & AI, Campaign, Brand Development, Complex Projects, Strategy Projects, and more.
3units =$297
Specialist
Creative, Content, Client Success, Video, Digital & AI, Campaign, Brand Development, Complex Projects, Strategy Projects, Complex Website and AI Projects, and more.
4units =$396
Director
Director-level: Creative, Content, Client Success, Brand, Digital, Project Management, Facilitation, and more.
5units =$495
C-Level
C-Level: Strategy Directors, Business Strategy Consultants, Executive Creative Director, Research Projects, Facilitation, Digital, and more.
6units =$594
Principal
Ashton Bishop: Strategic Decision Making, Master Facilitation, Keynote Presentation, Team Training, Leadership Retreat and Bespoke Projects.
7units =$693
A number of our resources sit between levels, so some work is charged at .5 of a unit. Ask us which resources this includes.

Retainer packages

We match your level to the plan

We match your retainer level to your strategy outputs, initiatives and go-to-market plan, so your monthly units line up with the work ahead. Most programs begin at Boost or Premiere, on an initial term from $15,000 a month or above depending on complexity. Commit at a higher level and you earn bonus units on top.

Essentials
108
monthly units, bonus included
$10,000 / month
Includes +5% bonus units
Start here
Boost
187
monthly units, bonus included
$15,000 / month
Includes +10% bonus units
Start here
Premiere
232
monthly units, bonus included
$20,000 / month
Includes +15% bonus units

Fixed projects

Indicative project pricing

Most strategic intensives run six to eight weeks. Around three weeks of prep, one to three days in workshops, then three to four weeks to write up and present back. Brand, creative and digital projects are scoped to the work. Figures below are indicative and ex GST. We scope every engagement with you.

Business Strategy$20,000 – $60,000+
Brand Architecture$15,000 – $30,000+
Value Proposition$25,000 – $45,000+
Marketing Plan Go-to-market$30,000 – $60,000+
Brand Creation$60,000+
Brand Refresh$30,000+
Creative Campaign$20,000+
Video Production$15,000+
Website DevelopmentPer project
Bespoke ProjectTalk to our team
Pricing depends on the number of facilitators and participants required. Travel and third-party costs are additional.

Let's talk

Tell us what winning looks like and we'll shape the right engagement around it.

New to Step Change

Talk to Ashton Bishop

Start a conversation about working together, and the right way to structure it.

Already working with us

Talk to your Client Success Team

Your usual Step Change contact is the fastest way to move your units, adjust your program, or scope the next piece of work. They are only a message away.